Head of Shared Services
If a business operates on a shared services model, then they are likely to have a Head of Shared Services. They will lead a team that focuses on improving business operations.
Ensuring the smooth running and effectiveness of day-to-day operations
Designing and executing the shared services plan for the business
Providing effective governance practices to protect the business
Managing the Shared Services team and employee development
Driving continual improvement
Managing key business stakeholder expectations
Continual improvement of processes
Expected Skills & Qualifications
Excellent communication and collaboration skills
Strong leadership abilities and experience in a management position
Proven experience planning and executing strategies
Experience managing supplier relationships
Good influencing skills and an ability to drive change
A passion for improving performance, services, and outcomes
The average UK annual salary for a Head of Shared Services is £73,000. This can rise to around £100,000 in London. A Head of Shared Services in the North of England can expect approx. £55,000 per year. (Glassdoor, March 2022)
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