We are working with a leading global B2B organisation who have an immediate requirement for a Digital Marketing Executive for a 6-month contact.
As Digital Marketing Executive, you will be supporting a busy Digital Marketing Team who run and manage a broad range of technologies, processes and digital campaigns as well as the corporate website. The team manage and execute a large number of tickets each week and the role will be pivotal to the success of this execution and involve aspects of "traffic co-ordination", communicating with peers and stakeholders to manage expectations and optimise efficiencies, in addition to a number of Marketing projects, and managing supplied content edits to their Lead-generation focused website.
Key Responsibilities: - Managing incoming support tickets and marketing briefs - 1st Line triage and communicating to stakeholders - Act as the first point of contact for 'how do I' enquiries related to Digital Marketing - Proactively monitor incidents and requests to improve service levels and workflows - Assist with building recurring reports and dashboards to illustrate key take-aways - Supporting role for digital marketing projects - Supporting role for digital marketing technologies and new vendors - Writing internal knowledge-base/wiki articles, user guides and FAQs for our website & systems - Testing new releases of the corporate website/marketing systems and reporting defects - Central point of contact for Web Content requests with additional responsibility for content updates
Essential Skills and Experience: - Strong communication skills - Ability to work under own initiative - Excellent attention to detail - Excellent organisation skills - Exposure to Microsoft Windows systems and technologies - Intermediate Microsoft Office 2010/13/16 - Intermediate Windows 7/8.1/10 Operating Systems - Ability to learn and evolve our case management framework - Enthusiastic disposition - Able to work collaboratively within a team environment
Desirable Skills: - Exposure to Agile framework - Experience of working with a website Content Managed System (CMS) - Previous experience of JIRA and / or case management tools - Understanding of or desire to understand Digital Marketing concepts
This is a new role and it offers a fantastic opportunity to not only join the journey but lead the charge from the front line. You will be working in a supportive and collaborative environment, providing invaluable career-building experience at the heart of a dynamic brand that has grown quickly and continues to do so.
If you think you can fulfil the role requirements and have what it takes to be part of a cutting-edge team, focused on delivering innovative solutions, then please apply through the link or you can contact Nathan Putsey at Adam Recruitment on 0161 359 3789 or nathan@weareadam.com
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