CRM Manager

Posted 07 October 2019
Salary £28000 - £35000 per annum
LocationManchester
Job type Full time
Discipline Digital
Reference12275_1570457778
Contact NameSusannah Tavartkiladze

Job description

Job Spec:

Job Title: CRM Manager
Business: B2B & B2C Fast Paced Environment , online leisure & sports entertainment business, 70+ staff , Marketing Division
Location: Greater Manchester
Base Salary: £28k - £35k
Benefits: 25 days holidays, free parking

Type of role: Permanent

Focus of the role:

Your responsibilities will include delivering a multi-channel CRM strategy across email, SMS, direct mail and on-site.

You'll strategize, roll-out and analyse marketing campaigns to increase customer conversion and retention.

You'll pinpoint & target opportunities to launch campaigns & develop new content or offers for targeted segmentation markets to improve customer experience.

You'll be responsible for the end-to-end project management of CRM campaigns from development through to roll-out & execution from A-Z.

You will have the ability to work on many campaigns at ones.

Proven experience in the following:

FMCG, retail or fast paced environment

People management experience is preferred

Email campaign experience ideally using Mailchimp and SendGrid

Multi-project management

Advantageous experience:

Experience using Google Analytics or Mixpanel

Knowledge of HTML and CSS