Client Partner- Tunbridge Wells

Posted 10 June 2019
Salary £30000 - £40000 per annum
Location
Job type Full time
Discipline Digital
Reference#11983_1560178963
Contact NameRochelle Vyas

Job description

As a Client Partner team, we are respected by our clients because we understand their issues and add value to their business. We obsess about our projects because we strive for exceptional results. We love problems because we thrive in coming up with solutions. We are curious because knowledge is power. We are relentlessly upbeat because life's too short to be grumpy all the time. We care because we're nice people.

Team Success
The success of our team is built on the following principles:

We know the client, their industry, their growth potential, their key pain points
We solve any issues that will have an impact on the project timeline, project objectives, and profit
We deliver on objectives and scope using our internal process and supporting tools
We communicate effectively with our internal teams and the client to ensure that understanding is aligned
We grow our accounts
We spread happiness by being open, approachable, efficient, honest and trustworthy

Your role
A typical day in the life of a Client Partner includes:

Communicating with project stakeholders (internal and external)
Collaborating with internal teams to deliver on projects' objectives
Managing resources to ensure that teams are well utilised
Researching client's market and competitors
Planning strategies and tactics for the growth of each account
Writing client facing presentations on proposed solutions
Testing projects before they are delivered to the client
Helping to organise and run client workshops
Writing proposals for clients
Updating internal systems (Jira, Confluence, Insightly, Harvest, Forecast)

What we're looking for
Your role reports to our Head of Client Partnerships. If you would be interested in joining their team, we'd be looking for:

Experience in delivering multiple digital projects
Really good communication skills
Ability to grow accounts
Ability to manage multiple stakeholders
Ability to multitask
An unquenchable thirst for knowledge

What's on offer?
Opportunity to work with some great brands and exciting projects
25 days + time off at Christmas
Annual profit-share scheme
Company pension and life insurance
Opportunities for flexible-working
A culture of honesty, innovation and learning
Monthly recognition and rewards
Team social activities
Initiatives around health and fitness e.g. individual fitbits, PT sessions, yoga,
Regular inspiration with conferences, TED talks and our own events
Opportunities to have your voice heard on the future of the agency