DX - Senior Delivery Manager
About The Role
The Senior Delivery Manager role is vital in supporting our clients’ to deliver
against their strategic objectives and help meet the needs of their customers
and supporters.
This role sits within the TPXimpact Digital Experience division, and is focused on
delivering our clients’ portfolio of digital projects, support programs and
partnership frameworks. You’ll play a key role in helping create and deliver
award-winning solutions through effective Agile project management.
Working closely with a dedicated team of strategists, designers and developers,
you will be responsible for project management excellence throughout the entire
project lifecycle. In return, you’ll have the opportunity to work across a wider
variety of exciting clients within the Charity, Healthcare, Higher Education and
Culture sectors.
Working as a Senior Delivery, you will have the opportunity to work across our
flagship sectors or projects. We will be pulling on your skills, knowledge and
experience to manage projects of greater complexity and challenge. We will be
pulling on your passion for your craft and your knowledge of different delivery
methodology to help set and maintain delivery standards across our division,
mentor junior members of the team and share your knowledge with our clients.
As a company, we believe people are intrinsically motivated to do great work and
understand that for that to happen, the company needs to create space for
team members to thrive. We’ve worked hard to create a supportive and
challenging workplace, with a focus on high performance, where our team
members have a high degree of ownership and are empowered to define the
ways of working that will help you do your best work. As part of that
commitment, we will ensure you are given training support and opportunities to
develop your project management and Agile skills as part of this role.
If you want to work with a dedicated and talented project team, have a passion
for excellence, and have the communication and collaboration skills to work
effectively with our clients, then this will be a great role for you.
The complexity or breadth of projects, products or teams will vary in this role,
depending on the context.
About You
Experience (Essential):
? Agency experience of delivery desirable
? Passionate about creating the right environment so that we can deliver the
best outcomes for our client
? Substantial hands-on project management experience delivering a
number of digital experience initiatives
? A solid understanding of Agile delivery, with experienced knowledge of the
Scrum framework and a solid basis for project governance and control
? Comfortable with technical aspects of digital experience delivery and
demonstrable experience across various digital experience projects such
as UX, content management systems, website development, applications
and integrations
? Comfortable working with ambiguity, able to use your stakeholder and
delivery skills to bring shape and clarity to project plans and outcomes
? Able to assist and support the Delivery Lead and Client Services team as
required
? Able to work autonomously with little or no supervision
? Resilient, able to juggle a large number of priorities
? Able to work effectively across multiple projects and competing deadlines
? Excellent relationship management, stakeholder engagement, organisation,
and facilitation skills
? Excellent organisation, and attention to detail
? Eager to play a role in building our business and contribute to the
continuous improvement of our ways of working
? Able to support in the new business development process and take the
lead for Delivery elements in new business proposals/pitches
? Able to coach and support more Junior members of the Delivery Studio