Job Title: CRM Manager Business: B2B & B2C Fast Paced Environment , online leisure & sports entertainment business, 70+ staff Location: Greater Manchester Base Salary: £45k - £65k Benefits: 25 days holidays, free parking, bonus, flexible working Type of role: Permanent
Focus of the role: You'll deliver a multi-channel CRM strategy across email, SMS, direct mail and on-site. You'll plan, execute and analyse marketing campaigns to drive customer conversion and retention. This is a new role and it offers a fantastic opportunity to not only join the journey but lead the charge on an exciting journey. You will be working in a supportive and collaborative environment, providing invaluable career-building experience at the heart of a dynamic brand that has grown quickly and continues to do so.
Job Description includes but not limited to: *You'll keep up to date with CRM trends and strategies *You'll identify opportunities to launch campaigns and develop new content or offers for targeted segments to improve their customer experience *You'll be responsible for the end-to-end project management of CRM campaigns from development through to execution *You'll act as a point of contact for our customer services team and will work with the compliance team to ensure all CRM marketing activity meets legal requirements. Skills & Background: Proven ability to work on multiple campaigns simultaneously Key experience/skills required: *Proven experience within a fast-paced environment online industry FMCG or Retail or Tech or IT or Consumer or Fintech ideally *People management experience is preferred *Strong attention to detail with excellent communication, writing and analytical skills *Proven experience managing email campaigns, using platforms such as Mailchimp and SendGrid *Proven experience managing multiple projects and stakeholders to fixed deadlines *Proven experience of campaign automation and multivariate testing *Comfortable working cross-functionally e.g. with design, content, development and product *Experience using Google Analytics or Mixpanel *Knowledge of HTML and/or CSS
If you think you can fulfil the role requirements and have what it takes to be part of a cutting-edge team, focused on delivering innovative solutions, then please apply through the link or you can contact Susannah at Adam Recruitment on 0161 359 3789 or susannah@weareadam.com Since 2006 we've been helping talented people like you achieve their goal of working with the industry's elite. As specialist recruiters in the Digital & IT, Marketing & PR or Human Resources sectors, whether you want to work in a global corporation or disruptive start-up, our Specialist Recruiters are perfectly placed to find you your dream job - permanent or contract. Click apply now to transform your career!
