Client Relationship Manager , Energy - London
My client is a high profile International Professional services firm. They are looking to recruit a Client Relationship Manager to work closely with the Head of Client Relationships for the energy sector, the Sector Head and the wider Energy Sector Relationship Team in providing client development and relationship management for a portfolio of identified relationship clients. This client facing role is integral to the firm's growth strategy and revenue generation objectives. The role is global in focus, working across the firms entire network and drawing on all available resources across the firm to take all that is relevant to the client to build long term sustainable relationships.
Key responsibilities:
Contributing to, and execution of, strategic relationship objectives and deliverables for the sector. Focus on proactively delivering effective CRM support to the identified portfolio of Atlas clients with the objective of retaining revenue and driving new profitable revenue growth via the development of key client relationships and business opportunities.
Manage the Relationship Development plan for clients. Ensuring plans are strategically aligned, current, and orientated around the client's objectives.
Developing relationships with key stakeholders within the client's organisation as a key member of the client team.
Identifying and creating business growth opportunities out of market developments and hot topics aligned to the firm's strategy and topical market themes
Sharing client intelligence and market insight with the sector leadership team
Developing tailored solutions in response to client needs
Proactively seek opportunities to introduce relevant new service and product lines to the client and helps facilitate the sale of that product/service.
Identify which of the firm's value added services are relevant to the clients and consider which investments are strategically relevant.
Client feedback - gather client feedback with identified clients. Ensures that client feedback is documented, communicated and acted upon by the client service team.
Encourage and support and coach Relationship Partners and Managers in fulfilling their client facing and internal responsibilities to the firm
Account planning - work alongside the RP to ensure that an appropriate vision and strategy is in place for the relationship that is jointly developed with the client where achievable.
Facilitating client team meetings - to ensure action plans are delivered effectively and at the right pace.
Relationship mapping - mapping of relevant client contacts.

The successful candidate :
Previous client facing account management experience.
Business Development Manager experience in a similar role in a professional services environment.
Knowledge and/or experience of the Energy sector is desirable.
Degree educated or equivalent.
Relevant marketing qualification (desirable).