To manage and develop client projects and the day to day running of accounts, delivering excellent client service at all times, and to build relationships with internal departments and external partners.
Areas of responsibility: *Have a clear understanding of the agency's offering and be competent and proactive in selling all agency services. *Understand client's business objectives and challenges and development of market insight to support with planning and creative process. *Build and develop good relationships with client and wider stakeholders, acting as the primary day to day contact. *Successfully interpret client brief into great creative and then successfully present creative output, ensuring senior sign off. *Ensure an appropriate level of senior strategic or creative input, both in projects and at meetings. *Management of updated work in progress and status reports internally and externally. *Ongoing book management against budgets and delivery of client billing, including proactively reporting account SWOTs to Account Director's on a monthly and ongoing basis. *Manage budgets ensuring work is delivered within budget and on time, using Synergist to inform planning. *Plan and organise schedules for all work going through the agency, working with other Account Managers to support peaks and troughs. *Ensure that all elements of the Agency products are delivered with accuracy, to brief and at the highest quality to ensure we are being strategically and creatively brilliant. *Lead by example by working with internal platforms (eg. Synergist) and agency processes. *Act in the best interests of the Agency at all times.
