Agency

Agency

An Account Manager’s ultimate responsibility is to make sure their clients are happy. The role often includes a variety of duties depending on sector.

Responsibilities

·       Communicating with clients to understand their needs, address challenges and concerns and provide solutions.

·       Build strong relationships with existing customers and work with the Business Development or Sales teams to acquire new ones.

·       Collaborate with, and often project manage, teams across the company’s internal teams.

·       Act as the clients’ representative within your business to ensure their demands are met.

·       Focus on continual improvement of the customer experience

·       Collect and analyse consumer behaviour data and understand their changing needs

·       Spot trends and opportunities for your clients to explore

Expected Skills

·       A confident communicator at all levels of seniority

·       Excellent problem-solving ability

·       Exceptional analytical skills

·       Superb time management and multitasking skills

·       A self starter

·       Aptitude in negotiation and influencing

·       Strong attention to detail and organisational capability

Qualifications

Whilst there are no specific qualifications for an Account Manager, many organisations will ask for an industry-relevant degree. Subjects such as business administration, marketing, sales or similar will be highly valued in this role.

Account Managers will usually have worked as an Account Executive or equivalent job before taking up a management position.

Salary

The average salary in the UK for an Account Manager is £20,000 - £41,000 p.a. These roles often have a bonus or commission scheme in addition to a base salary.

Career Progression

Usually Account Managers can expect to move into an Account Director position in the future.

Does this sound like a role you may be interested in? Click here to browse a range of roles.

​Building your career in Oxford Circus

Oxford Circus is one of London’s most flourishing and iconic areas. Walk along Oxford Street and be mesmerized by the 19th-century ornate architecture with several listed buildings, one of which is home to the renowned Selfridges. On top of numerous high-end shops, locals and visitors alike are treated to five-star restaurants, swanky bars and grand theatres.

As it serves four tube stations - Oxford Street, Marble Arch, Tottenham Court Road and Bond Street - getting to and from Oxford Circus is a breeze. There are also plenty of corporate serviced apartments for short-term stays - perfect if you’re working in London on a temporary basis and want to embrace the area’s cultural delights.

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