An Account Manager’s ultimate responsibility is to make sure their clients are happy. The role often includes a variety of duties depending on sector.

Responsibilities

· Communicating with clients to understand their needs, address challenges and concerns and provide solutions.

· Build strong relationships with existing customers and work with the Business Development or Sales teams to acquire new ones.

· Collaborate with, and often project manage, teams across the company’s internal teams.

· Act as the clients’ representative within your business to ensure their demands are met.

· Focus on continual improvement of the customer experience

· Collect and analyse consumer behaviour data and understand their changing needs

· Spot trends and opportunities for your clients to explore

Expected Skills

· A confident communicator at all levels of seniority

· Excellent problem-solving ability

· Exceptional analytical skills

· Superb time management and multitasking skills

· A self starter

· Aptitude in negotiation and influencing

· Strong attention to detail and organisational capability

Qualifications

Whilst there are no specific qualifications for an Account Manager, many organisations will ask for an industry-relevant degree. Subjects such as business administration, marketing, sales or similar will be highly valued in this role.

Account Managers will usually have worked as an Account Executive or equivalent job before taking up a management position.

Salary

The average salary in the UK for an Account Manager is £20,000 - £41,000 p.a. These roles often have a bonus or commission scheme in addition to a base salary.

Career Progression

Usually Account Managers can expect to move into an Account Director position in the future.

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Building your career in Bolton

Just northwest of Manchester lies Bolton, a former mill town and production centre for textiles. It has a vibrant cultural scene, with the Octagon Theatre (which was opened in 1967 by The Princess Margaret), the Bolton Museum and Art Gallery and the magnificent Bolton Central Library.

Bolton is a brilliant town for sport. It was once home to Amir Khan, the WBA World light-welterweight champion. Bolton Wanderers football club also regularly play games at the University’s stadium. Being only ten miles away from Manchester, the town shares much of the city’s vitality and community spirit. It makes a convenient base for commuters with plenty of quality living options.

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