The program manager will be responsible for managing the delivery and maintenance of IT workstreams for the clients eCommerce platform. They will have a mix of strong business, leadership and technology skills to manage complex projects and ensure that business goals are met
Key responsibilities
* Understand digital business strategy and objectives; leverage technology solutions to develop recommendations to reach these objectives * Partner with senior leadership to refine the business case, establish feasibility and recommend go-forward approach for project funding * Facilitate detailed estimation to inform the project prioritization process * Create project plans and direct program schedules and budget, monitor project status in comparison to cost/time projections * Manage and prioritise work direction across business, creative and IT/developer resources and own completion of all activities from project scoping to delivery * Independently provide consistent and comprehensive senior stakeholder status reports and ongoing cost analyses * Accountable for issue and risk management * Provide leadership to project teams, facilitate communication (internally and across teams), monitor morale among teams * Continuously monitor project progress and provide recommendations on suggested scope changes to project owner / product managers / product owners
Minimum qualifications
* Experience in managing product and software development lifecycles and experience with Agile project management methodologies * Experience in a program management role, a large project management role or equivalent role for technology, eCommerce, or website build including experience managing a team of over 10 project resources * Strong communication and leadership skills and be able to and work alongside major tech vendors * Experience creating and managing a budget for large projects, monitoring financial outcomes of projects and providing financial recommendations to senior stakeholders * Leadership experience in a matrixed technology organization and familiarity with projects that span multiple development teams * Demonstrated ability to navigate a large tech enterprise, and manage ambiguity without minimal disruption to project progress
Desired qualifications * Strong engineering or technical background (through experience and education) or an Ecommerce background with 7 years* experience in a technical project environment * Domain knowledge including understanding of technology, systems and industry trends and familiarity with business strategy within more than one domain * Demonstrated ability to introduce capabilities into an enterprise for the first time and plan technical change management
