Account Director

Location Manchester, Greater Manchester
Job Type Full time
Salary £60000 - £70000 per annum + benefits
Contact Susannah Tavartkiladze
Call Susannah
Email email Susannah
Reference 12083_1564065758
Job Title: Account Director
Business: Fast Paced SAAS /Technology Business on a growth trajectory
Location: Manchester
Salary Range: Base up between £60k-£70k (flexible for the best candidates), OTE £30k bonus approximately
Regular interaction with the client services and technology divisions

Focus of the Role: Customer centric, customer retention, fending off the competition, increasing number of contracts, commercial centric position, new product sales.
Responsibilities of the role includes but not limited to:
Responsible for retention across all existing client base of 150+ clients across the UK via a team of Account Directors & Account Managers
Also responsible for a small number of existing clients
Responsible for delivery of 100% client retention across the client based including all additional modules including moving the clients onto longer contracts
Ensuring the business has key decision access across all existing clients
Responsible for delivery of the quarterly and annual upsell module target
Reporting into the Commercial Director across a number of different parameters
Developing strong business networks & understanding customer/prospects business drivers
Skillset required:

*Proven experience leading account managers & directors
*Solid experience in IT - "Software As A Service" (SAAS) environment
*Ability to strategize development plans for team members to maximise team performance
*Experienced in recruiting high performing team members
*Ability to work in a competitive, challenging environment
*Ability to identify and influence decision makers and build key stakeholder relationships
*Ability to work with complex commercial, legal and contractual situations

Strengths required:

Persuasive, energetic, self-motivated, excellent communication skills.

*Experienced in formal presentations
*Highly flexible (including willingness to work away from home base), working to tight deadline & can accommodate work demands