I am Marketing + PR
14 Nov 2017
Client Relationship Manager
Client Relationship Manager | Professional Services | Leeds or Manchester
My client is an innovative and highly regarded international professional services firm with unique service lines and products that differentiate them from their competitors. Their Internal talent function provides self-employed professionals who are available as a flexible resource to meet the needs of the firms clients and the firm. This value add function enables clients effectively manage workflow and transaction peaks or to backfill roles .
*Support the team in managing client relationships, which will include direct contact with internal and external clients.
*Grow and develop the relationship with Clients for integration in line with the firm’s client base.
*Implement and lead the growth plan for client development and marketing, with support from the wider team.
*Build strong and credible relationships with key stakeholders across the firm
*Work with the team to decide what areas of specialist knowledge should be promoted through the year
*Design and manage campaigns/activities planning follow-up activity, and tracking return on investment
*Support with relevant pitch opportunities / working with the bids teams where appropriate
*Manage the functions online and social media channels, ensuring branding is consistent, content is regularly posted and messages communicated effectively to the right audiences.
This role requires an experienced BD/Marketing professional with experience of working in a professional services environment (preferably within law). you will have :
*A strong understanding of the full marketing mix in particular digital channels
*Experience building stakeholder relationships to gain trust, challenge and influence decisions when needed
*An understanding of how to create attraction strategies in highly competitive markets
*An interest in managing end-to-end sourcing and attraction; bringing together talent pooling, candidate pipelining and attraction in-line with clients strategic initiatives
*Ability to deliver accurate and commercial advice and keeping employment law knowledge up to date.
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