I am Marketing + PR

£60000 - £65000 per annum
Greater London
Principal Consultant

6 Feb 2018

Client Relationship Manager – 12 month FTC

Client Relationship Manager – 12 Month Fixed Term Contract – Professional Services London

My client is a high profile professional services firm renowned for innovation and exceptional client service. They are looking to recruit a Client relationship manager to work as part of a team within their designated client group and report directly to the Head of Clients & Sectors.

Key responsibilities
*Advise and support the Sector Heads to develop and drive revenue from the clients and targets in their sector portfolio.
*Advise and support Client Relationship Partners and the wider relationship team for their designated area.
*Actively manage up to 5 core accounts, while mentoring and guiding Associate Account Managers, helping them to manage and maintain momentum for the remaining accounts in the sector portfolio.
*To work with the Head of Clients & Sectors to help develop and deliver the vision and strategy for the key clients programme.
*Plan and execute business development activities, identifying the best format for promotion, follow-up activity and tracking return on investment
*Work with the partners and team to identify the client ‘hot topics’ or areas of specialist knowledge the firm should be promoting throughout the year.
*Manage the approach to communication and information flow between the core client team and wider relationship team members.
*Work with the relevant business development sector focused teams, in particular the relevant Sector Managers, to ensure all marketing, events, communications and PR activities are aligned with your client’s priorities, interests and activities
*Oversee, and when required, get stuck in with various client reporting and data management requirements
*Contribute to the development of the firm’s value add offering for clients.
The successful candidate will have:
*At least 5 years’ client relationship management experience in a large professional services organisation.
*Ability to lead a team and delegate
*Ability to challenge partners constructively and put forward alternative suggestions to positively enhance output
*An ability to engage with different groups and stakeholders around the business – both in the UK and internationally – to promote best practice and develop relationships.
*Highly organised with the ability to prioritise workload and work with teams across business development
*Strong knowledge of the energy and/or transport sectors is an advantage, but not essential.

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