Last week I was briefed by a well known reseller and managed
services provider who specified the requirement for a 'Hunter' or a
new business sales person, as opposed to a 'Farmer' or Account
Manager. The client's opinion was that someone could not be
truly exceptional at both, on the grounds they require such
differing attributes.
Since then I've asked a number of other clients including
vendors, resellers and service providers their views and how that
impacts on how the structure their sales teams. Many do follow the
hunter / farmer mantra, however others feel it works best when a
combined role, starting initially with the hard ground work of
hunting followed by the more rewarding aspect of ongoing account
management and development once you have established a customer
base.
There are obvious pros and cons to each, separating your sales
functions into new business sales and account management gives each
area a specific focus and ensures both are done properly. On
the flip side, adopting this model can cause resentment, often with
the new business people feeling like they get a raw deal.
Clients need to realise that they will always find it harder to
identify and secure people willing to take on a 100% new business
role, were they're required to pass the fruits of their labour to
an account management team. In return candidates need to be
aware that due to the tough economic climate we are operating in,
the demand for new business sales people will always outweigh the
demand for account managers.
I always advise candidates I represent to be aware of and play
to their strengths but to balance this with a degree of flexibility
when identifying their next position. Ensure the agent
representing you has a thorough understanding of his client's
requirements and prior to attending an interview you need to
understand which one of the camps above the employer falls
into.
KEYWORDS:
Headhunting, IT, B2B sales, field sales, sales recruitment, IT
recruitment, marketing recruitment, HR recruitment.
Copywright - www.weareadam.com